Freshservice

Freshservice is an online IT Helpdesk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.

A part of compliance is documenting changes to systems to ensure that those changes meet compliance requirements. Using a service management tool such as Freshservice allows you to track and validate the changes made in your system.  

Our Freshservice integration provides Thoropass visibility into your change tickets to ensure that your changes meet your compliance requirements such as software or infrastructure changes, security events, and customer data deletions.