Kustomer

Kustomer is the omnichannel SaaS platform specializing in customer service. It scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Rent the Runway, Glossier, Away, Glovo, Slice, and UNTUCKit.

A part of compliance is documenting changes to systems to ensure that those changes meet compliance requirements. Using a customer service tool such as Kustomer allows you to track and validate the changes made in your system.  

Our Kustomer integration provides Thoropass visibility into your change tickets to ensure that your changes meet your compliance requirements such as software or infrastructure changes, security events, and customer data deletions.